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Look here for help finding frequently asked questions (FAQ) on specific gate hardware or other fence related problems. You can also find a link to product specific FAQ's on the products catalog page.

Help/FAQ

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  Is there any local dealers in my area?

  Squirrels are chewing on my hardware! What do I do?

  How long will it take for my package to arrive?

  Do you ship internationally?

  Can I use my own shipping account?

  How do I track my package?

  Is my credit card information secure?

  Do you share information with third parties?

  Am I going to receive SPAM from you?

  I can not find a product, what do I do?

 
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Items in stock ordered by 2:00 PM EST generally ship that same day (Mon-Fri) except for weekends & holidays. Orders placed after 2:00 PM EST will ship the next business day (which excludes weekends and holidays). There is NO SATURDAY DELIVERY available for internet orders. For transit times, item availability and Saturday delivery please fill out our contact form or call 888-867-1139. FenceMax.com does not guarantee any transit times. ALL returned merchandise is subject to a 15% ($5 min) restocking fee. Returns must be in their original unopened packages. Please review our full RETURN POLICY. All prices are U.S. dollars. Any duties, import fees, brokerage fees, taxes and/or currency exchange charges are to be paid by the recipient (buyer). All shipments are FOB Shipping Point, aka FCA (mainly Dover, Delaware 19901 USA). FenceMax.com is owned and operated by Lightning Fence Inc. 730 Horsepond Rd Dover, DE 19901 USA. By using this site you are also bound to our Terms & Conditions and our Privacy Policy.
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